Genre

Rating

Binding

Language

Simon & Schuster

272 Pages

Bolton Robert

1986/06/06

9780671622480

1 piece

13.97 x 2.03 x 20.32

The product is non-returnable. For a damaged, defective, expired or incorrect item, you can request a replacement within 24 hours of delivery.
In case of an incorrect item, keep the item in its original condition and packaging along with the MRP tag and accessories for a successful replacement.

India

Email: [email protected]

Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution. Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: · How to get your needs met using simple assertion techniques · How body language often speaks louder than words · How to use silence as a valuable communication tool · How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

Every effort is made to maintain the accuracy of all information. However, actual product packaging and materials may contain more and/or different information. The color of the product displayed in the image may differ from that received in the order. It is recommended not to solely rely on the details presented.